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Contact Us

Get in touch with our team for any inquiries or support

Contact Information

Office Address

123 Drone Street
Sky City, SC 12345

Phone

(123) 456-7890

Email

info@hawkii.com

Working Hours

Monday to Friday: 9am - 5pm
Saturday: 10am - 2pm
Sunday: Closed

Send Us a Message

Our Location

Visit us at our headquarters

Frequently Asked Questions

Find answers to common questions about our services

How do I book a drone for my project?

You can book a drone through our online booking system. Simply navigate to the "Booking" page, select the drone model you need, choose your preferred date and time, fill in your details, and confirm your booking. Payment can be made online through our secure payment gateway.

What kind of drones do you offer?

We offer a variety of professional-grade drones suitable for different purposes. Our fleet includes high-altitude exploration drones with 4K cameras, specialized drones for aerial photography and videography, compact drones for urban environments, and drones specifically designed for nature filming with extended range and weather resistance. All drones are regularly maintained and equipped with the latest technology.

How does the live streaming service work?

Our live streaming service allows you to watch real-time drone footage across multiple streaming rooms. You can join any available stream room from our "Streaming" page. Some rooms may require a passcode for access, which can be provided by the stream host. We support various streaming sources including direct drone feeds and connections to external platforms like YouTube and StreamYard.

Do I need any special license to operate the booked drones?

Yes, depending on the drone model and your intended use, you may need appropriate licensing as required by local regulations. For commercial drone operations, a Remote Pilot Certificate is typically required. We recommend checking the specific requirements for your area before booking. If you don't have the necessary licenses, we can provide a certified drone operator for an additional fee.

What is your cancellation policy?

Bookings can be canceled up to 24 hours before the scheduled time for a full refund. Cancellations within 24 hours may be subject to a 50% fee. No refunds are provided for no-shows or cancellations after the scheduled start time. For rescheduling, please contact our support team at least 12 hours in advance to avoid any fees.