1. Booking and Payment
All bookings must be made through our online system. Payment is required at the time of booking.
2. Cancellation Policy
Cancellations made more than 24 hours before the scheduled time will receive a full refund. Cancellations within 24 hours are subject to a 50% cancellation fee.
3. Weather Conditions
Drone flights may be rescheduled at no additional cost if weather conditions are unsafe (high winds, rain, etc.). This determination is made by our staff.
4. Liability
Clients are responsible for any damage to equipment caused by misuse. All operators must follow the safety instructions provided.
5. Privacy and Permissions
Clients are responsible for obtaining necessary permissions for filming in restricted areas. Drones must not be used to violate privacy laws or for surveillance of individuals without consent.